A-Z information

A

Adults only

Our 5*Superior Green Spa Hotel MalisGarten is an adults only hotel! We are happy to welcome children in our sister hotels DasPosthotel in Zell am Ziller, in the Good Life Hotel Gut Stiluppe in Mayrhofen or in our HochLeger Chalet Refugium am Berg, in Aschau.

Allergy Sufferers

We are an allergy-friendly hotel. All bedding items are hypoallergenic, and all rooms are equipped with oak flooring. All rooms are regularly cleaned with the Hyla cleaning system. A pillow of down feathers can be arranged upon request.

B

Bank & ATM

The nearest banks with ATM are located about 250m from the hotel.

Raiffeisenbank Zell am Ziller
Dorfplatz 3, 6280 Zell am Ziller

Sparkasse Schwaz - Zell am Ziller office
Gerlos Str. 6, 6280 Zell am Ziller

Volksbank Zell am Ziller
Gerlos Str. 2, 6280 Zell am Ziller

Bar Luise

The Bar Luise in the sister hotel DasPosthotel is open for you from 14:00 to 00:00. Enjoy a wonderful selection of fine Austrian wines, wonderful non-alcoholic drinks, as well as the largest selection of spritzers in Austria and much more in our small but very fine bar. Let yourself be tempted by our varied offer and experience relaxing moments of pleasure in the Bar Luise.

Barrier check

We would like to offer all our guests an unforgettable vacation experience. For this we have made the Barriere Check.
If you have any further questions on this subject, you are very welcome to contact us at any time.

You can reach us with the house phone under the service extension: 9 at +43 5282 2236 by WhatsApp +43 664 2236000 or gladly by e-mail to info@zillerseasons.at.

Beds

We know how important good sleep is for our health and our well-being. All box-spring beds and mattresses in the ZillerSeasons are handcrafted in the Zillertal and provide the highest sleeping comfort. The mattresses were specially developed for the ZillerSeasons and are made of 100% natural rubber. The box-spring beds are made of pine wood and covered with linen. With such luxurious comfort, you will sleep as sound as a marmot in the Tyrolean mountains. 

Bike guide

Guided bike tours in the Zillertal!
Experience unforgettable days on 2 wheels in the Zillertal, whether by mountain bike or e-bike, with our private bike guide!
You can find our current bike tours in our weekly program. Please register at reception the day before.
Costs: Euro 15 per person, for all direct bookers the guided bike tours are free of charge.

You can reach us with the house phone under the service extension: 9 at +43 5282 2236 by WhatsApp +43 664 2236000 or gladly by e-mail to info@zillerseasons.at.

Bike rental

You can rent a mountain bike for free at the reception desk. You can rent and use the bikes at your own risk! Our team at the reception desk will be happy to recommend cycling & mountain bike tours in the surroundings.

(from May to October!)

Birthday

Take advantage of our birthday package and make your birthday or that of a loved one a special day. We will gladly help organize the birthday surprise. 

For more information, you can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Bluetooth speakers in the bathroom

The Bluetooth speaker in the bathroom can be connected via the code on the Bluetooth switch.

Books & Magazines

You will find a selection of first-class books & magazines in our hotel lobby, or you can find a large selection of reading material in our online newspaper kiosk!

Botanical architecture

The 5*Superior Green Spa Hotel MalisGarten is the first hotel built entirely in solid wood construction. The garden with its fruit trees as well as the many native herbs and medicinal plants are the focus of MalisGarten and are incorporated into the culinary delights and the Herbarium Spa.

Breakfast

With breakfast at MalisGarten, you will find treats that will make the pulse of every breakfast lover race faster with excitement - whether fresh & fruity, soothingly warm, or magnificently savory. We will pamper you daily with new specials such as venison sausage made from our hunting, vegan delicacies, and homemade delights. We serve breakfast from 7:15 am to 11:00 am.   

TIP: Have you always wanted to enjoy breakfast in bed? We will be happy to serve breakfast in your suite - simply place your order the evening before. Late sleepers can get a relaxed start to their day from 11:00 am until 12:00 pm with a small breakfast (cappuccino, pastries, and freshly squeezed orange juice). Just place your order from your room. *Service charge per order: € 20

You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

C

Care Line

All rooms are supplied with high-quality, natural cosmetic products. As an environmentally-friendly hotel, we use a sustainable dispenser system and consciously avoid single-use, disposable flacons. 

Charging Devices

We are happy to provide you with various charging devices for your cell phone for free during your stay. These are available at the reception desk.

You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Cigar Lounge

In the separate, back part of our pavilion, you will find the cigar lounge. Here, you can enjoy an exquisite selection of cigars and fine brandies in an undisturbed atmosphere. Our cigar lounge has automatic air exchange. More information is available from our service team.  

Coffee Culture

We love our cultivated coffee culture. Our coffee is freshly roasted by an exquisite coffee roasting house in Bavaria from fair-trade raw coffee according to secret recipes that were developed for us by barista world champion Goran Huber. You will be convinced by the quality and the taste.  

Copy & scan facility

You are welcome to use our copier and scanner at the reception desk. (black/white, color, cardboard, copy color).

Cosmetics & beauty

Our Herbarium Spa offers a variety of cosmetic and beauty treatments. We work exclusively with natural cosmetics of the highest quality.  

Culinary

Culinary enjoyment and relaxation lead to holistic well-being. Our kitchen team uses a variety of herbs from our own garden. In MalisGarten, we pamper you in the Eden Bar & Patisserie, the Wilde Kräuterküche, and Heleni. Enjoy the treats and culinary diversity of the ZillerSeasons family and visit our restaurant Die Marie or the Bar Luise at DasPosthotel. Please contact the reception desk for reservations. 

You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

D

Daily menu

From 12:00 am – 6:00 pm we serve a variaty of delights and savory dishes in our restaurant Wilde Kräuterküche as well as in the restaurant DieMarie in our sister hotel DasPosthotel.

Damages

In case of damage in the rooms or other premises of the hotel, our guests are liable. We ask for immediate notification at the reception.

You can reach us with the house phone under the service extension: 9 at +43 5282 2236 via WhatsApp +43 664 2236000 or gladly by e-mail to info@zillerseasons.at.

Dinner

In our Wilde Kräuterküche restaurant we serve you a wonderful 4-course menu every day. We would be happy to take care of your table reservation and recommend a restaurant that suits your taste! Also visit our gourmet restaurant Heleni. At our sister hotel DasPosthotel, our kitchen team at DieMarie will spoil you with regional delicacies.

We are looking forward to your visit and ask for table reservations!
You can reach us with the in-house telephone at the service extension: 9 at +43 5282 2236 via WhatsApp +43 664 2236000 or by email to info@zillerseasons.at.

Distillery

A variety of essential oils and hydrolates are produced in our own distillery in our spa herbal kitchen. During our herb workshops, you can make your own herbal hydrolates. More information about our herb workshops is available at the reception desk or in our weekly program.

You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Diversity of culinary enjoyment

Here at the ZillerSeasons Luxury Hotel Collection, great emphasis is placed on gourmet enjoyment. Feast on sweet creations in our Eden Patisserie, relax with tea time in the afternoon, and enjoy a magnificent 4-course menu in the Wilde Kräuterküche in MalisGarten or in the restaurant DieMarie at our sister hotel DasPosthotel. Treat yourself with a gourmet menu at our restaurant Heleni at MalisGarten. Select rarities in the Eden Bar, a classic whisky in our cigar lounge, or a wine tasting in the Luise bar at DasPosthotel are the perfect way to bring your day to an end.  

Doctor

Dr. med Klaus Streli & Dr. med. Christoph Streli
Gerlosstr. 5a, 6280 Zell
Tel. no.: +43 5282 3232

Dr. med. Herwig Kunczicky
Stöcklerfeld 6, 6280 Zell am Ziller
Tel. no.: +43 5282 4200

Dr. med. Markus Wegscheider
Rosengartenweg 9, 6280 Zell am Ziller
Tel. no.: +43 5282 20808 

Dr. Matthias Jäger
Dorfplatz 1, 6274 Aschau im Zillertal
Tel. no.: +43 5282 51215

Dog

Dogs are welcome in the ZillerSeasons. We charge an extra fee of € 40 per night (not including food) for your dog. We will gladly provide a dog bed and dog bowl.  

We ask for your understanding that animals are not allowed in the restaurant and spa area! 
Out of respect for other hotel guests, we ask that you keep your dog on a leash. In our dog brochure, you will find numerous suggestions for walks with your dog in the surroundings.  

Dog sitter

We will be happy to organize a dog sitter for you. Please contact the reception desk and let us know your desired time frame. 

You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Dyson

Each of our rooms is equipped with a Dyson Supersonic in order to offer you the highest comfort even when it comes to hairstyling. 

E

E-Bike

You can rent your desired e-bike in various sizes from our partners.
E-bike rental at Intersport Strasser at the valley station of the Zillertal Arena in Zell am Ziller or at our partner Green Room in Mayrhofen, the e-bikes are delivered by the Green Room directly to the hotel. We recommend reserving your desired e-bike in advance.

For more information please you can reach us with the in-house telephone at the service extension: 9 at +43 5282 2236 via WhatsApp +43 664 2236000 or by email to info@zillerseasons.at.

E-charging stations

In our underground car park you will find 16-charging stations  for your car.

Eco-Label

We are very proud that the houses of the ZillerSeasons family have been awarded the Austrian Ecolabel, as well as the EU Ecolabel.
We think regionally, act sustainably and treat the treasures of nature with care. Out of conviction and because we want the sight of the Zillertal mountains to still leave our grandchildren's grandchildren speechless.

We attach particular importance to water quality, water consumption, energy, regionality, waste management, etc.. An example of this is our waste system - we take care of waste separation for our guests. We see this not only as a service, but also to ensure that the waste is separated in the best possible and proper way. 

Emergency Services

Ambulance 144
Police 133
Fire department 122
European emergency number 112
VIZ +43 140 64 343 (poison control center)
Covid-19 health hotline 1450

Reception desk: you can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Excursion destinations

Our team at the reception desk will gladly recommend excursion destinations in the surroundings. Take advantage of our 24-hr. concierge service, which will help you plan your individual vacation day. 

You can reach us by the hotel phone by dialing the extension number: 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

F

Felt slippers

In your room, you will find cozy felt slippers to keep your feet warm! Our ZillerSeasons products are available for free during your stay. In our ZillerSeasons shop in our MalisGarten, you can purchase all our products to bring home with you as souvenirs. The store is located on the 1st floor in MalisGarten and is open for you from 09.00 to 19.00.

Fire alarm system

For your protection, our hotel is equipped with a modern fire alarm system that is directly connected to the police and fire department. We are therefore obliged to point out that authorities can charge a perpetrator € 500 for setting off a fire alarm (for ex. caused by smoking in a room).  

Fitness room & Studio (spacefor movement)

Our fitness room & studio (space for movement on the 1st floor) are open daily 24 hours a day. Use at your own risk! Equipment from Matrix Fitness: functional trainer, treadmill, rowing machine, ergonomic bike, rings, wall bars, elliptical trainer, and Smith machine.  

Flowers

Flowers as a gift! We will gladly organize bouquets of flowers of any kind for you. Please contact our reception team.

You can reach us with the house phone under the service extension: 9 at +43 5282 2236 via WhatsApp +43 664 2236000 or gladly by e-mail to info@zillerseasons.at.

Forgot something at Home?

Female hygiene items, toothbrushes, combs, shampoo, shower caps, blister pads - our reception desk will provide you with items you may have left at home. 

You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

G

Garden pool

Our outdoor garden pool with indoor access is open from 7:00 am to 9:00 pm. The pool has massage jets in the indoor and outdoor area. Due to reasons of sustainability, we only open the pool in rainy weather upon request. Please get in contact with the reception team. Summer temperature: 28- 29 degrees, winter temperature: 32- 33 degrees

Garden sauna

Enjoy our garden sauna made of larch wood. The view of the garden and the refreshing as well as warm, cozy scent of natural wood help you to completely relax. Temperature: 85 degrees. 

Gift certificates

At the reception desk, you can purchase a variety of gift certificates for your loved ones, for ex. for a stay at the ZillerSeasons, a beauty treatment, or dinner in our restaurants. Our team at the reception desk will be happy to advise you. 

Gifts for home

You are welcome to purchase our ZillerSeasons products, homemade treats, herbal pillows, care products from our natural cosmetic line, candles, sunglasses, etc. as souvenirs in our ZillerSeasons shop to bring home to your loved ones. The ZillerSeasons shop is located on the 1st floor in MalisGarten in Zell am Ziller and is open from 9:00 am to 7:00 pm.

Golf

As a guest of the ZillerSeasons, you will receive a special reduced price on the green fee in the Golfclub Zillertal. The Golfclub Zillertal is an 18-hole championship course that extends over 65 hectares. The driving range, golf school, and golf course are open during the summer months. 

Opening times: Mon – Sun from 08:30 am to 6:30 pm. For reservations and more information, please contact the reception desk. You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Golf Tirol Card

As our guest you have the opportunity to purchase the Tyrolean Golf Card. With this card you receive at least 20% green fee reduction, which you can redeem in any of the listed golf clubs.

For reservations and more information, please contact the reception desk. You can reach us by hotel phone by dialing extension number 9 at  +43 5282 2236 per WhatsApp +43 664 2236000 oder gerne per E-Mail an info@zillerseasons.at.

Gourmet restaurant Heleni

The Heleni is a small, exquisite gourmet restaurant in our MalisGarten. It was recently awarded with 2 forks by Falstaff, a star by à la Carte, and 2 toques by Gault Millau.
Opening times: Thu – Sun from 5:30 pm to 7:30 pm.  

We ask that you make table reservations!
You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Thank you for your understanding that dogs are not allowed in the restaurant.

H

Herb Garden

You will find a variety of local herbs and medicinal plants in our herb garden.

Herbarium Spa

Where herbs stimulate all the senses - A diverse offer of massage, wellness, and cosmetic treatments based on pure, certified, natural plant cosmetics is one of the special features in MalisGarten Green Spa Hotel.

An herbal sauna, a saltwater steam bath, 2 Finnish saunas, a plunge pool, a foot bath, as well as an ice fountain make the Herbarium SPA a place of pure physical and mental relaxation. Our Herbarium SPA has 6 treatment rooms. Sauna kilts are available to rent at the SPA reception desk.

Herbarium spa menu

Please be aware of SPA etiquette! In order to guarantee your desired treatment, we recommend you make a reservation as early as possible.
Our team at the SPA reception desk will be happy to provide you with personal and individual advice. 

You can book your treatments online at spa.zillerseasons.at, or you can reach us by hotel phone by dialing extension number 2010 at +43 5282 2236 or by WhatsApp +43 664 2236000.

Herbs

The healing powers of herbs and the positive aspects of nature are holistically and purposefully used in the ZillerSeasons. They affect your body from the outside and from the inside thus developing their full, natural power and potential.

Our therapists in the Herbarium SPA rely on the natural power of herbs and medicinal plants based on their well-founded knowledge and years of experience with old traditions.

Guests can gain interesting insight into the world of local herbs and medicinal plants with our herb workshops. 
Our team at the reception desk will inform you of current workshop offers. We ask for an advanced reservation! 

Hikes

Our certified hiking guide will take you to her personal "hiking hot spots" and show you unique natural spectacles and viewing points with special character! We offer easy, intermediate, and difficult tours. You can find our current hikes in our hiking program. We ask that you register at the reception desk a day in advance. 
Cost: Euro 15 per person, for all direct bookers the guided hikes are free of charge.

Hiking Poles

Hiking poles are gentle on the joints and give you more support when hiking. We will be happy to provide you with hiking poles with an advanced reservation. We ask for your understanding that we have only a limited number of hiking poles available.  

Hospital / Medical Center

Schwaz district hospital
ca. 40 min from Zell
Swarovskistr. 1-3, 6130 Schwaz
tel. +43 5242 600 0

Zillertal sports clinic
ca. 10 min. from Zell
Stillupklamm 830, 6290 Mayrhofen
tel. +43 5285 78485

Housekeeping

Via a touchpad next to your room door, you can select if you would like housekeeping to clean your room or if you would like to be undisturbed. If the symbol with the broom is green, your room will be cleaned. If the symbol is red, the room will not be cleaned. 

Upon request, we will clean your room at a later time. Simply let the reception desk know your desired time frame. 
You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

I

Internet

Our high-speed fiber optic Internet is available to our guests throughout the hotel for free.

Network: ZillerSeasons
Password: zillerseasons

J

Journal

The ZillerSeasons Journal will keep you informed of the latest news from our hotels. You can read exciting articles on the themes of gourmet cuisine, lifestyle, the Zillertal, relaxation opportunities, etc. - there is something for everyone. ZillerSeasons Journal

L

Late Check-Out

Check-Out until 11:00 am
Would you like to extend your departure day? That is possible!
We charge a fee of € 35 per person for this service.
(subject to availability!)

We have also prepared special packages for late check-out, which you can find here: Late check-out packagesTo book a late check-out, you can reach us by hotel phone by dialing extension number: 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

You are also welcome to pay your final bill the evening before check-out. You can inquire about your current billing amount anytime at the reception desk. Payment: cash, EC, Visa, Mastercard, AmericanExpress, Vpay.

Laundry and Ironing Service

Our laundry and ironing service is available from 8:00 am to 7:00 pm. In your wardrobe, you will find our laundry form and ZillerSeasons garment bag. Please place your laundry and the filled-out laundry form in the garment bag and hand over to the reception desk. You can find current prices on the laundry form.   

Lost & Found Items

All lost or forgotten items are handed in by our housekeepers at the reception and digitally documented. Should you ever forget or even lose something, please contact our reception.

We do not assume liability for lost or forgotten items.

We are happy to store forgotten or found items for 12 months. After this period, they will be disposed of or donated. Upon request, we can also send items to you. The respective postal fees, along with an additional flat-rate packaging or handling fee of 7 euros, will be charged in advance. Shipping can be insured or uninsured. Please inform us of your preference in advance. If uninsured shipping is requested, we are not liable for any issues that may occur during transit.

You can reach us with the house phone under the service extension: 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Luggage Service & Storage

We will be happy to store your luggage in our secure luggage room. At check-in, we will bring your luggage to your room, and we are also happy to help with luggage at check-out.  

You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

M

Matteo Thun

Matteo Thun is one of the most renowned timber construction architects in the world. The Italian architect and designer developed the architectural concept for MalisGarten. The specialists of Binderholz Bausysteme GmbH then structurally engineered the ideas of Matteo Thun and the vision of Christina Binder-Egger and Reinhard Binder and turned it into a reality.

Mini Bar

We will fill the mini bar with drinks according to your requests.

You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Morning mail

The morning mail will be at your breakfast table daily so that you can stay informed about the current weather, the daily program, and much more. 

N

Newspaper

You can find a selection of Austrian and German newspapers in the lobby or online in our newspaper kiosk.
If you would like a certain newspaper, we will be glad to organize it for you. 

Night Entrance

From midnight until 06:30 am the main entrance is closed. Via the staircase you reach our night entrance, which you can open with your room card! You can also open the sliding door in the underground garage with your room card.

Night Menu

If you get hungry during the later hours, we will treat you to small delicacies from our night menu. We look forward to receiving your order. 

You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Night Porter

Our night porter is here for you from 11:00 pm to 6:30 am. If he happens to be doing his rounds, you can reach him by hotel phone by dialing extension number 9 at +43 5282 2236.

Non Smoking

Out of consideration for the health of others and due to legal regulations, all our hotels and buildings are non-smoking! You will find an ash tray in the outdoor areas and on the balconies. We ask that you are considerate of other guests.

O

Organic

We place great importance on regional products from organic and sustainable farming/production. Countless herbs and a variety of vegetables come from our own garden. Our businesses have been awarded with the EU Ecolabel and the Austrian Ecolabel.

P

Parking Service

Upon check-in, we will be happy to park your car in the underground garage and take care of your luggage.

Patisserie

Our Eden Patisserie will pamper you daily with new, creative treats. You can find our current tart menu.

You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Personal Training

Try out a free personal training session with Johannes. You can find more information in our weekly program.

Would you like private training just for you?
One-on-one training that is flexible and individually tailored to you: whether outdoors or indoors or using fitness equipment or with your own body weight, training will be completely customized according to your personal fitness goals. Price: 60 min. / € 80

Please contact the reception desk for reservations.
You can reach us by hotel phone by dialing service number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Pharmacy

The "Gerlosstein-Apotheke" pharmacy is located ca. 100m away.
Dorfplatz 3, 6280 Zell
Tel. no.: +43 5282 2641

Phone

So that you and all other guests can enjoy your vacation to the fullest in an undisturbed manner, we ask that you put your cell phone on silent in the restaurant and throughout the spa area. At the reception desk, you can rent a charging device for free for all current smartphones.

Pillow menu

Place of power

The spot on which MalisGarten Green Spa Hotel stands today once had the reputation of being a place from which a special radiance emanated.
A geomantic profile of the area proves that its characterization as a place of power is justified. 
Geomantic places of power are spots that possess a special energy that exerts a compelling power over people. 
With a little attentiveness and patience, you will be able to feel MalisGarten's energy flow through your body. Come see for yourself! 

R

Radio

Your SAT-TV has a variety of radio stations. You can find an overview of all radio stations in the information folder. 

Reception

Our reception desk is open from 6:30 am until 11:00 pm. If you need something after 11:00 pm, you can reach us by hotel phone by dialing extension number 9 or at +43 5282 2236.

Regionality

The Zillertal is rich in natural raw materials and offers us a wide selection of first-class products. We are very proud of our years of cooperation with local suppliers from the region who constantly provide us with delicacies from the Zillertal. Gourmets treasure the venison from our own hunting in the Wildgerlostal, the fish from Aschua, the organic eggs from Zellberg, and herbs from our own garden. 

Restaurant DieMarie

The cuisine at DieMarie is traditional and down-to-earth. Always straightforward but also full of daring sophistication. Here we serve what is grown, harvested, hunted, or milked in the region - preferably of organic quality. Our restaurant DieMarie is located in our sister hotel DasPosthotel and is part of our ZillerSeasons Luxury Hotel Collection family. Restaurant DieMarie

Room Key

Your room card serves as a universal key for all areas.

Room Safe

Each room has its own room safe. You can find it in your wardrobe. Please choose a 4-digit code followed by the # sign. Did you forget the combination to your room safe? Please contact our reception team.

You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Room Service

You can order small treats from the room service menu from 12:00 pm to 9:30 pm. You can find our room service here.
Our team at the reception desk will be happy to take your order. 

You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

S

Salettl

The Salettl is an extension of the Wild Herb Kitchen and is accessible via the terrace. The scent of the old stone pine wood, the 300 year old mountain larch door from the Brixental and the 400 year old fireplace give our Salettl its very own enchanting charm. Enjoy a wonderful evening with a view of the garden. You are also welcome to book our Salettl for events.

Shoe Polishing Glove

In your closet you will find a shoe shine mitt to clean your shoes.

Shower Bench

Each of our bathrooms in the rooms has a heated shower bench. You can turn the heat off and on yourself. The switch can be found above the towel dryer. When the light on the switch turns green, the shower bench is heated. 

Shuttleservice

We will be happy to organize an individual shuttle service or pick you up at the airport. Please contact our reception team. We will gladly advise you.

Ski Bus

Use the free ski bus of the Zillertal Arena. The bus stop (MalisGarten) is right next to the hotel and takes you directly to the Zillertal Arena Rosenalm- and Karspitzbahn.

Ski guide

Experience unforgettable ski days in the Zillertal with our private ski guide!
Cost: Euro 15 per person, for all direct bookers the guided ski tours are free of charge.

You can find more information in our weekly program or you can reach us on the house phone at the service extension: 9 at +43 5282 2236 via WhatsApp +43 664 2236000 or gladly by e-mail to info@zillerseasons.at.

Ski Lessons

Upon request, we will gladly organize a ski course for you. You will receive information about the ski schools every week in the lobby. You will find the dates in our weekly program. Experienced ski instructors will advise you in a personal conversation.

Ski Pass

We love to save our guests long waiting times at the ticket office - you can pick up your ski pass at the reception desk and enjoy a wonderful day on the slopes! 

Ski Room

Please store your skis/snowboard and ski boots in the ski storage room. Each room and suite is assigned a lockable ski locker. The drying system then works overnight to provide dry, warm boots for the morning! You are not allowed to take skis or ski boots into your room or suite! 

Ski Service / Ski Rental

Our reception team will gladly advise you! We recommend our partner Intersport Strasser with shops right next door and in the Zillertal Arena valley station. ZillerSeasons guests will receive a 10% discount on ski rental, ski storage, and ski service!  

Socket Adapter

You are welcome to borrow international plug adapters free of charge at the reception for the duration of your stay.

Sustainability

We love sustainability out of respect for the earth because it is our responsibility and because we have children. We continue to write our family history, take care of our living space, and stay as close to nature as possible. Every day, we strive to treat our guests and employees with care and honesty. These are the sustainable pillars of our work.   

T

Tea Time

Afternoon tea is traditionally served in England in the afternoon with tea and fine pastries. This tradition is now celebrated in the Zillertal in MalisGarten.

We serve tea for hotel and non-hotel guests from 2:00 pm to 5:30 pm.

TeaTime
TeaTime etagere and a hot drink of your choice
Price: € 50 per Person

TeaTime Deluxe
TeaTime etagere, a hot drink of your choice, a glass of champagne and an aperitiv
Price: € 50 per Person

You can find more information at malisgarten.at

Adults only!

Telephone

In the guest folder you will find our telephone and station list. This contains all important telephone numbers and information about telephone charges for external calls.

Tennis

The amusement park Zell am Ziller offers a variety of possibilities for tennis lovers. A total of 4 outdoor courts and three indoor courts are available. We will gladly reserve a court for you. Please contact our reception team.

Towel Dryer

All our bathrooms are equipped with sophisticated bath accessories by Fantini designed by Matteo Thun, for ex. our towel dryer, which you can turn on and off on the switch above it. When the towel dryer is on, the light on the switch will turn green. 

TV

In the guest folder in your room you will find our telephone and station list. The phone and channel list includes a detailed channel list. In addition to numerous international channels, all TVs also have SkyTV.

U

Umbrella

A ZillerSeasons umbrella is available for free for the duration of your stay. You can find an umbrella in the cabinet in your room. If you should need another umbrella, please contact the reception desk. Like all other products, you can also purchase our ZillerSeasons umbrellas in the shop. 

Underground car park

The use of the underground car park is already included in your booking. There are no extra fees. There is free choice of place. Please pay attention to the railroad crossing when exiting! The height of the entrance is 2.20m.

V

Visits

We kindly ask for your understanding that all our rooms are reserved only for the number of guests fixed in the reservation! Subletting is prohibited! Rooms, apartments and suites as well as all facilities and amenities of the hotel are reserved exclusively for our hotel guests who are registered and registered with us.

W

Wake-Up Call

Order your personal wake-up call at the reception desk!
You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Wardrobe

We kindly ask that you are dressed in elegant clothing for dinner.

Weekly- & hiking program

Wilde Kräuterküche

Taste the pure power of nature! The incomparable taste and beneficial effects of herbs is a combination that defines our Wilde Kräuterküche.

With herbs from our own garden, we rely entirely on natural flavor enhancers in our daily changing menus. This stimulates the metabolism, strengthens inner balance, and lifts spirits. Above all, herbs bestow intense moments of enjoyment and taste, which is an experience that will be remembered for a long time. You can enjoy Malis' Wilde Kräuterküche 7 days a week. 

We ask that you make reservations!
You can reach us by hotel phone by dialing extension number 9 at +43 5282 2236, by WhatsApp +43 664 2236000, or by e-mail at info@zillerseasons.at.

Wine Cellar

Our wine cellar is located in the basement. Through the panoramic window, you can get a glimpse of exquisite rarities from various countries. Our sommelier will be happy to advise you. 

Wood

Wood is a timeless and sustainable building material that lives and animates at the same time. Wood has always radiated comfort and warmth and studies prove its animating effect.

The following woods were used in the MalisGarten: Swiss Pine - Salettl, Gourmet Restaurant Heleni Silver Fir - Herbarium Spa, Studio Oak - All floors in the MalisGarten Larch - The balconies and the facade Spruce - The red exterior facade Pine - The balcony floors Domestic Walnut - Doors, the tables in the rooms, the transom walls and the reception. Together, the woods used in MalisGarten create a comforting, harmonious atmosphere that people can also feel in their own bodies.

Worship service

A Catholic worship service takes place in the deanery parish church in Zell am Ziller every Sunday at 8:30 am and 7:00 pm. Our team at the reception desk will gladly inform you of additional Mass times.

Z

ZillerSeasons - Luxury Hotel Collection

MalisGarten | DasPosthotel | Gut Stiluppe | HochLeger - all belong to the ZillerSeasons family. You can get more information about our houses at the reception or under www.zillerseasons.at

ZillerSeasons TV

On our info channel, you can learn interesting background information about our hotels.